Help & Support
Send word to the deep.
Something wrong? Something you'd like? Email getkrakensupport@matrix26.com. A real person reads every message, and we usually reply within two business days.
How a dive works
- Choose how long to dive: drag the depth bar on the left of the main screen, or tap the clock. Anything from one minute to four hours.
- Tap Dive. The timer runs and your Kraken sinks deeper the longer you stay.
- When the dive ends, your break begins.
You can pause a dive and pick it up again. Your dive counts even if you leave the app; the timer keeps running.
Prey (your tasks)
Tap Name your prey above the clock to add the task you're working on. Each prey can have its own dive length and a number of dives planned. Finish them off one by one.
Breaks and the cycle
- After each dive comes a short break. After four dives (you can change this) comes a long break.
- Breaks start by themselves is on to begin with. Tap Skip to dive again right away instead.
- Keep the cycle going starts the next dive by itself when a short break ends, all the way to the long break. It only works while the app is open, so no dive ever runs without you.
Change the lengths in Settings → Timer.
Descents and chests
Dives in a row make one descent: start the next dive within ten minutes of your break ending and your Kraken carries on down from where he was. A descent brings up one chest:
- at the long break,
- when you tap Surface, or
- if you don't dive again within ten minutes of the break ending.
Ten minutes of focus earns one treasure, and every 25 minutes after that adds another. The deeper the descent reached, the better the chest. Once a day, even a five-minute dive can bring up a small chest. Junk turns up too; you'll find it in the Captain's Hoard under Junk.
Seaweed and the Sunken Market
Every minute of focus earns Seaweed. Tap the Seaweed counter at the top left (the one with the +) to visit the Sunken Market: new Lairs, depth gauges, and perks like streak freezes. Everything you own is in the Lair, in The Grotto, where you can switch between them. Treasure can't be bought; you find it by diving.
Hold the Line
An optional extra push, off to begin with. Turn it on in Settings, and if you stay in the app for the whole dive you find an extra treasure. Leave for longer than the grace period (20 seconds to begin with) and the line slips: the dive still counts, just without the bonus.
Bedtime
Tap Sleep beside the timer (or the moon in the Lair) to put your Kraken to bed. Choose how long to sleep, and whether to fall asleep to the sea. If the bedtime timer runs to the end, a Dreamer's chest is waiting for you. One a night.
Your streak and weekly goal
Dive on a day (ten minutes or more) and it counts toward your streak and your weekly goal. Tap the streak counter at the top to see your week and change the goal. Streak freezes from the Market cover a day you miss.
Moving to a new iPhone
GetKraken has no account, so your treasures live on your phone. Before you switch:
- Open Settings → Keep your treasures safe → Back up my save, and save the file somewhere you can reach from the new phone (such as Files or iCloud Drive).
- On the new phone, open GetKraken → Settings → Restore a backup, and choose the file.
Restoring replaces what's on that phone, so do it before you start diving there.
Sound, motion, and Zero Distraction
Settings → Sound has a master switch, volume, effects, ocean ambience, deep calls and music. Settings → Look has Reduce motion. Zero Distraction gives you a calm screen: no sounds except one soft chime when a dive ends, no sea life, no pop-ups. Just the Kraken and the clock.
I don't want notifications
GetKraken only sends notifications if you turn on Settings → Notifications. Turn them off there any time, or in your iPhone's Settings → Notifications → GetKraken.